My nuggets are not showing up

Created by Nids Esplana, Modified on Thu, 21 Mar at 9:35 PM by Nids Esplana

Thanks for letting us know about your issue with nuggets not showing up in Negotiators Luxe! To help us investigate further, could you please provide some additional details:

Device: What device were you using while watching Negotiators Luxe (phone, tablet, computer)?
Episodes: Are you having trouble with specific episodes, or all of them?
Login: What email address are you using to log in to Reveel when watching?
Date: When did you experience this issue?
Video: If possible, could you send a short recording showing the problem? This would be very helpful for our developers.

There are two ways you can report this issue:

Email: Reply to this email with the requested information, or send it directly to our support team at nrpsupport@negotiators.tv.
NRC Dashboard: Log in to the NRC Dashboard at NRC Dashboard: https://app.negotiators.tv/. Once logged in, use the widget at the bottom right corner to report the problem.

The more information you can provide, the faster we can get this resolved for you.

Thanks again for reaching out, and we look forward to hearing from you soon!

Need More Support?

If you need further assistance, please use the Live Chat at the bottom and chat with our amazing Customer Support Team, or email nrpsupport@negotiators.tv.